Haircontour ™ Silk Pillowcase
Pure Mulberry Silk
Perfect protection for your hair. Prevents breakage and promotes a restful sleeps. We must protect your hair especially after getting your hair done. ;)
Haircontour ™ Silk Pillowcase
Haircontour ™ Silk Pillowcase
100 % Pure Mulberry Silk
RETURN PERIOD
Items must be received within 14 days of the date order was placed. We handle returns on a case-by-case basis with the ultimate goal of making our customers happy. We stand behind our goods and services, and want customers to be satisfied with them. We'll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. We have long believed that when we treat our customers fairly, they in turn are fair with us.
REFUND POLICY
There is a 10% restocking fee for all returns that will be automatically deducted. A refund will be issued to your original payment method after your return has been approved. Refunds for orders purchased with Haircontour Gift Certificates will be issued as a Store Credit can be accessed by logging into you online account. Additional restocking fees may be applied under some circumstances. All e-gift card purchases are final sale and non-refundable. Tester pieces must be included with the returned product in order for your return/exchange to be processed. An additional restocking fee will be deducted from your return or exchange if the tester piece is missing from your returned item. The TESTER PIECE must be returned with the exchange/return in it’s original form. If it is missing, damaged or altered, a 20% restocking fees will be deducted.
EXCHANGE POLICY
On exchanges, a shipping charge of $4.99* will be deducted from the store credit to cover shipping costs on your exchange order if free shipping is selected. *Fee subject to change based on current shipping rates. Store credit will be issued to your online account for exchanges once your item is received. Call our customer service if you would like an expedited exchange. You can view your store credit by logging into your online account. The TESTER PIECE must be returned with the exchange/return in it’s original form. If it is missing, damaged or altered, a 20% restocking fees will be deducted.
It will take 2-5 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee USPS Saturday delivery, even if your shipping is upgraded to express. You will receive a confirmation e-mail with the tracking link once your order ships which can take up to 48 hours to update. If you do not see your shipping confirmation email in your inbox, please double check your junk/spam or promotions folder. Standard & express shipping costs and any other third-party fees such as shipping insurance are non-refundable. We cannot be held accountable for any delays caused by the carrier.
Most USPS packages are delivered to the mailbox of the address provided. Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.